Meetings Calendar

Meeting Details

Meeting Summary

Committee:

Operational Committee

Date/Time:

22 Oct 2015 - 18:00 to 19:45

Status:

Occurred

Venue:

London Road Large Training Room

Add to my Calendar

Documents
Attendance
Visitors
Declarations of Interests

Documents

Operational Board Agenda 22 October 2015 (179Kb)
Item 4 Minutes of the meeting 20 08 15 (193Kb)
Item 7 Inspection of the ASB Service - RESOLVE (138Kb)
1. Item 7 Inspection of the ASB Service Appdx 1 (459Kb)
Item A2 Derby Churches Night Shelter 2015 16 (182Kb)
Item A3 Donation to No Second Night Out Provision 2015-16 (110Kb)
Item A4 Discretionary Allocations (108Kb)
1. Item A4 Discretionary Allocations Appdx 1 Policy (135Kb)
2. Item A4 Discretionary Allocations Appdx 2 Procedure (211Kb)
Item A5 Customer Service Strategy (125Kb)
1. Item A5 Customer Services Strategy Appdx 1 (177Kb)
2. Item A5 Customer Service Strategy Appdx 2 (309Kb)
3. Item A5 Customer Service Strategy Appdx 3 (276Kb)
Item A6 Estates Maintenance Small Scale Bid - Waterford Drive (96Kb)
Item A7 Estates Maintenance Large Scale Bid - Osmaston Park BMX (86Kb)
Item B1 Service Update (338Kb)
Item B2 Board Member Payments Policy & Facilities Scheme (53Kb)
1. Item B2 Board Member Payments Policy & Expenses Scheme Appdx 1 (194Kb)
Item B3 PCI Compliance (103Kb)
Item B4 Petition St Clares Close (141Kb)
Item B5 Customer Engagement & Comm Development update (120Kb)
Item B6 Rent Arrears and Welfare Reform (355Kb)
Item B7 Estate Flat Inspections Qtr 2 (236Kb)
Item B8 Complaints & Satisfaction Q2 (54Kb)
1. Item B8 Complaints & Satisfaction Q2 Appdx 1 (645Kb)
Item B9 Draft Minute Derby Homes Board 24 September 2015 (271Kb)
Operational Board Minutes 22 10 15 (268Kb)

Attendance

Attended - Committee Members

Name
Dennis Rees
Jsan Shepherd

Attended - Other Members

Name
No other member attendance information has been recorded for the meeting.

Apologies

Name	Reason for Sending Apology	Substituted By
Amo Raju

Absent

Name	Reason for Absence	Substituted By
No absentee information has been recorded for the meeting.

Declarations of Interests

Member Name	Item Ref.	Details	Nature of Declaration	Action
No declarations of interest have been entered for this meeting.

Visitors

Visitor Information is not yet available for this meeting