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Meeting Details
Meeting Summary
Committee:
Operational Board
Date/Time:
13 Dec 2018 - 18:00 to 00:00
Status:
Scheduled
Venue:
London Road Large Training Room
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Documents
Attendance
Visitors
Declarations of Interests
Documents
Operational Board Agenda 13 Dec 18
(167Kb)
Item 4 Appointment of Operational Board Chair and Vice Chair 2018-19
(115Kb)
Item 6 Operational Board Minutes 18 Oct 2018
(173Kb)
Item 9 Performance Management_Quarter Two 2018-19
(229Kb)
Item 9 Performance Management_Quarter Two 2018-19 Appendix 1
(185Kb)
Item 9 Performance Management_Quarter Two 2018-19 Appendix 2
(177Kb)
Item A2 Operational Board Forward Plan
(112Kb)
Item A3 Petition - Car Park Resurfacing
(117Kb)
Item A3 Petition Car Park Resurfacing Appendix 1
(144Kb)
Item A3 Petition - Car Park Resurfacing Appendix 2
(143Kb)
Item A3 Petition - Car Park Resurfacing.Appendix 3
(194Kb)
Item A3 Petition - Car Park Resurfacing Appendix 4a
(106Kb)
Item A3 Petition - Car Park Resurfacing.Appendix 4b
(38Kb)
Item A4 Rechargeable Repairs Policy
(120Kb)
Item A4 Rechargeable Repairs Policy Appdx 1
(124Kb)
Item A5 Proactive Gutter Cleaning
(102Kb)
Item A6 Governance Items
(110Kb)
Item A6 Governance Items Appdx 1
(130Kb)
Item A7 Customer First Strategy
(140Kb)
Item A7 Customer First Action Plan - App 1
(128Kb)
Item A7 Customer First Action Plan - App 2
(67Kb)
Item A8 Former Tenants and Sundry Debts Policy
(102Kb)
Item A8 Former Tenants Sundry Debts Policy Appdx 1
(156Kb)
Item A9 Petition - Oriel Court
(110Kb)
Item B1 Service Update
(211Kb)
Item B2 Rent Arrears & Welfare Reform Update
(129Kb)
Item B3 Estate & Flat Inspections Qtrs 1 & 2
(178Kb)
Item B4 Complaints and Compliments Q2 2018-19
(123Kb)
Item B4 Complaints and Compliments Q2 2018-19 Appdx 1
(593Kb)
Item B5 ASB Statistics Qtr2 2018-19
(134Kb)
Item B6 Customer Survey Q2 2018-19
(101Kb)
Item B6 Customer Survey A2 2018-19 Appendix 1
(221Kb)
Item C2 Grounds Maintenance Service
Information relating to the financial or business affairs of any particular person (other than Derby Homes).
The amount of any expenditure proposed to be incurred by Derby Homes under any particular contract for the acquisition of property or the supply of goods or services
Any terms proposed or to be proposed by or to Derby Homes in the course of negotiations for a contract for the acquisition or disposal of property or the supply of goods or services
Item C3 Petition Barrett Street
Information relating to any particular occupier or former occupier of, or applicant for, accommodation managed by Derby Homes.
Operational Board Members Attendance Dec 18
(103Kb)
Attendance
Attended - Committee Members
Name
No attendance information has been recorded for the meeting.
Attended - Other Members
Name
No other member attendance information has been recorded for the meeting.
Apologies
Name
Reason for Sending Apology
Substituted By
No apology information has been recorded for the meeting.
Absent
Name
Reason for Absence
Substituted By
No absentee information has been recorded for the meeting.
Declarations of Interests
Member Name
Item Ref.
Details
Nature of Declaration
Action
No declarations of interest have been entered for this meeting.
Visitors
Visitor Information is not yet available for this meeting