Meetings Calendar

Meeting Details

Meeting Summary

Committee:

Operational Committee

Date/Time:

28 Feb 2019 - 18:00

Status:

Scheduled

Venue:

London Road Large Training Room

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Documents
Attendance
Visitors
Declarations of Interests

Documents

Item 5 Operational Board Minutes 13 Dec 2018 (157Kb)
Operational Board Minutes 13 Dec 2018 Confidential
- Information relating to any particular occupier or former occupier of, or applicant for, accommodation managed by Derby Homes.
- Information relating to the financial or business affairs of any particular person (other than Derby Homes).
- The amount of any expenditure proposed to be incurred by Derby Homes under any particular contract for the acquisition of property or the supply of goods or services
- Any terms proposed or to be proposed by or to Derby Homes in the course of negotiations for a contract for the acquisition or disposal of property or the supply of goods or services
Item 8 Performance Management Q3 (167Kb)
1. Item 8 Performance Management Q3 Appendix 1 (144Kb)
Item 9 Estate Maintenance Large Scale Programme 2019-20 (118Kb)
1. Item 9 Estate Maintenance Large Scale Programme 2019-20 Appendix 1 (32Kb)
Item A2 Operational Board Forward Plan (97Kb)
Item A3 Customer Service Standards (72Kb)
1. Item A3 Customer Service Standards Appendix 1 (133Kb)
Item A4 Garage and Store Policy (70Kb)
1. Item A4 Garage and Stores Policy Appendix 2 (140Kb)
2. Item A4 Garage and Store Policy Appendix 1 (30Kb)
Item A5 Petitions Procedure (139Kb)
1. Item A5 Petitions Procedure Appendix 1 (102Kb)
2. Item A5 Petitions Procedure Appendix 2 (126Kb)
Item A6 Enthusiasm Grant Extension Proposal (205Kb)
Item A7 Parking Permits (158Kb)
Item B1 Service Update (127Kb)
Item B2 Rent Arrears Welfare Reform Update (208Kb)
Item B3 Homefinder Q2 (88Kb)
1. Item B3 Homefinder Q2 Report Appendix 1 (530Kb)
Item B4 Complaints and Compliments Q3 (36Kb)
1. Item B4 Complaints and Compliments Q3 Appendix 1 (717Kb)
Item B5 Localised Customer Priorities Q3 (228Kb)
1. Item B5 Localised Customer Priorities Q3 Appendix 1 (196Kb)
Item B6 Customer Survey Q3 (21Kb)
1. Item B6 Customer Survey Q3 Appendix 1 (221Kb)
Item B7 Anti Social Behaviour Q3 (168Kb)
Item B8 Customer Engagement and Community Development Update (179Kb)
Item B9 Draft Board Minutes 31 Jan 2019 (222Kb)
Operational Board Members Attendance Feb 2019 (112Kb)
Late Item Derby County Community Trust (179Kb)

Attendance

Attended - Committee Members

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No attendance information has been recorded for the meeting.

Attended - Other Members

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Apologies

Name	Reason for Sending Apology	Substituted By
No apology information has been recorded for the meeting.

Absent

Name	Reason for Absence	Substituted By
No absentee information has been recorded for the meeting.

Declarations of Interests

Member Name	Item Ref.	Details	Nature of Declaration	Action
No declarations of interest have been entered for this meeting.

Visitors

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