Meetings Calendar

Meeting Details

Meeting Summary

Committee:

HOMES PRIDE & SERVICE IMPROVEMENT

Date/Time:

24 Jun 2004 - 18:00 to 19:40

Status:

Scheduled

Venue:

CARDINAL SQUARE FLOOR 1 ROOM 1

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Documents
Attendance
Visitors
Declarations of Interests

Documents

Agenda 24 June 2004 (40Kb)
Minutes 24 June 2004 (70Kb)
Item 10 Managing for Quality (84Kb)
Item 10 Managing for Quality App A (56Kb)
Item 11 DD Act Part III Compliance App (103Kb)
Item 11 DDA Appendix A (20Kb)
Item 11 DDA Executive Summary (50Kb)
Item 11 DDA Report (34Kb)
Item 12 Derwent Builds Employment Initiative (44Kb)
Item 13 Board Evening Tour Itinerary (37Kb)
Item 13 Board Evening Tour Itinerary App (23Kb)
Item 14 Homefinder Statistical Update (42Kb)
Item 14 Homefinder Statistical Update App 1-4 (648Kb)
Item 15 Complaints 2003-4 Appdx A (18Kb)
Item 15 Complaints 2003-4 Appendix B (54Kb)
Item 15 Complaints Monitoring 2003-4 (39Kb)
Item 16 Performance Monitoring App (150Kb)
Item 16 Performance Monitoring Report (42Kb)
Item 4 Minutes of the meeting held on 25 March 2004 (71Kb)
Item 6 Customer Satisfaction Presentation (116Kb)
Item 6 Customer Satisfaction Survey (38Kb)
Item 6 Customer Satisfaction Survey (1320Kb)
Item 7 Customer Care Charter (44Kb)
Item 7 Customer Care Charter App 1 (42Kb)
Item 8 Risk Register.doc (45Kb)
Item 9 Tenants Compact App 1 (616Kb)
Item 9 Tenants Compact App 2 (22Kb)
Item 9 Tenants Compact Update (43Kb)
Item 9 Tenants Compact Update App 3 (214Kb)

Attendance

Attended - Committee Members

Name
No attendance information has been recorded for the meeting.

Attended - Other Members

Name
No other member attendance information has been recorded for the meeting.

Apologies

Name	Reason for Sending Apology
No apology information has been recorded for the meeting.

Absent

Name	Reason for Absence
No absentee information has been recorded for the meeting.

Declarations of Interests

Member Name	Item Ref.	Details	Nature of Declaration	Action
No declarations of interest have been entered for this meeting.

Visitors

There were no visitors present at this meeting