Meetings Calendar

Meeting Details

Meeting Summary

Committee:

Operational Committee

Date/Time:

21 Aug 2014 - 18:00 to 19:56

Status:

Occurred

Venue:

London Road Large Training Room

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Documents
Attendance
Visitors
Declarations of Interests

Documents

Agenda 21 Aug 14 (147Kb)
Item 5 Operational Board Minutes 19 June14 (Public) (210Kb)
Item 5 Operational Board Minutes 19 June14 (Conf)
- The amount of any expenditure proposed to be incurred by Derby Homes under any particular contract for the acquisition of property or the supply of goods or services
- Any terms proposed or to be proposed by or to Derby Homes in the course of negotiations for a contract for the acquisition or disposal of property or the supply of goods or services
Item A2 Tree Maintenance Update (90Kb)
Item A2 Tree Maintenance Update Appdx 1 (893Kb)
Item A3 Service Delivery Update (213Kb)
Item A4 Customer Services Strategy (74Kb)
Item A4 Customer Services Strategy Appdx 1 (137Kb)
Item A5 Review of Customer Feedback and Complaints Policy (34Kb)
Item A5 Review of Customer Feedback Complaints Policy Appdx 1 (51Kb)
Item A6 Closure of Brook Street LHO (151Kb)
Item A7 Training for the Operational Board (109Kb)
Item A8 Audit Committee Vacancy (93Kb)
Item B1 Customer Engagement Community Dev Update (120Kb)
Item B2 Estates Pride Small Scale Bids Update (200Kb)
Item B3 Rent Arrears and Welfare Reform Qtr 1 (201Kb)
Item B4 Equalities - Welfare Reform and Rent Arrears (167Kb)
Item B5 Estate and Flat Inspections (166Kb)
Item B5 Estate and Flat Inspections Appdx 1 (374Kb)
Item B6 Estate Mobile App (4021Kb)
Item B7 ASB Crime and Policing Act 2014 (227Kb)
Item B7 Crime and Policing Act 2014 Appdx1 (481Kb)
Item B8 Performance Monitoring Qtr 1 (224Kb)
Item B8 Performance Report Qtr 1 Appendix 1 (160Kb)
Item B9 Local Offers Q1 (113Kb)
Item B9 Local Offers Q1 App 1 (218Kb)
Item B10 Complaints & Satisfaction Q1 (104Kb)
Item B10 Complaints & Satisfaction Q1 App 1 (1358Kb)
Item B11 Draft Minutes Derby Homes Board 310714 (319Kb)
Late report - Grant to Derby County in the Community (96Kb)

Attendance

Attended - Committee Members

Name
Mike Ainsley
Dennis Rees

Attended - Other Members

Name
No other member attendance information has been recorded for the meeting.

Apologies

Name	Reason for Sending Apology	Substituted By
Margaret Redfern

Absent

Name	Reason for Absence	Substituted By
No absentee information has been recorded for the meeting.

Declarations of Interests

Member Name	Item Ref.	Details	Nature of Declaration	Action
No declarations of interest have been entered for this meeting.

Visitors

Visitor Information is not yet available for this meeting