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Meeting Details
Meeting Summary
Committee:
Operational Committee
Date/Time:
15 Dec 2016 - 18:00 to 20:10
Status:
Occurred
Venue:
London Road Large Training Room
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Documents
Attendance
Visitors
Declarations of Interests
Documents
Operational Board Agenda
(77Kb)
Item 2 Appointment of Operational Board Chair and Vice Chair
(55Kb)
Item 5 Operational Board Minutes 20.10.16
(61Kb)
Item 9 Performance Management Q2 2016-17
(90Kb)
Item 9 Performance Management Q2 2016-17 Appdx 1
(193Kb)
Item 9 Performance Management Q2 2016-17 Appdx 2
(67Kb)
Item 9 Performance Management 2016-17 Appdx 3
(214Kb)
Item A2 Operational Board Forward Plan
(64Kb)
Item A3 Compensation Policy
(54Kb)
Item A3 Compensation Policy Appdx 1
(50Kb)
Item A4 Customer Engagement and Community Development Strategy
(56Kb)
Item A4 Customer Engagement and Community Development Strategy Appdx 1
(105Kb)
Item A5 Tenants Who May Pose A Risk
(55Kb)
Item A5 Tenants Who May Pose A Risk Apddx1
(69Kb)
Item A6 Tenant Panel’s Review of Derby Homes ASB Service
(66Kb)
Item A6 Tenant Panel’s Review of Derby Homes ASB Service Appdx 1
(66Kb)
Item B1 Service Update December 16
(77Kb)
Item B2 Rent Arrears & Welfare Reform Update
(102Kb)
Item B3 Equalities Report 2015 - 2016
(55Kb)
Item B3 Equalities Report 2015 -2016 Appdx 1
(397Kb)
Item B4 Complaints & Compliments 2016-17Q2
(55Kb)
Item B4 Complaints & Compliments 2016-17 Q2 Appdx 1
(324Kb)
Item B5 Estate & Flat Inspections Q2
(322Kb)
Item B6 Customer Priorities Q2
(73Kb)
Item B6 Customer Priorities Q2 Appdx 1
(135Kb)
Item B7 Customer Satisfaction Q2
(67Kb)
Item B7 Customer Satisfaction Q2 Appdx 1
(591Kb)
Item B8 Homelessness Q2 2016-17
(52Kb)
Item B8 Homelessness Statistics Q2 2016-17
(475Kb)
Item B9 ASB Statistics Q2
(83Kb)
Item B10 Draft Board Minutes 24 Nov 2016 Public
(85Kb)
Operational Board Minutes 15.12.16
(122Kb)
Attendance
Attended - Committee Members
Name
Bob MacDonald
Jsan Shepherd
Attended - Other Members
Name
No other member attendance information has been recorded for the meeting.
Apologies
Name
Reason for Sending Apology
Substituted By
Paul Bayliss
Ian Veitch
Absent
Name
Reason for Absence
Substituted By
No absentee information has been recorded for the meeting.
Declarations of Interests
Member Name
Item Ref.
Details
Nature of Declaration
Action
No declarations of interest have been entered for this meeting.
Visitors
Visitor Information is not yet available for this meeting
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